General Medical Patients
To make the best out of your appointment with one of our dermatologists, we recommend you arrive at least five minutes prior to your scheduled time allocation. If a referral has not been sent to us by your GP, we will require you to bring this with you on the day of your appointment. Patients who are booked to be seen in our Wantirna clinic should have their referral sent to us prior to their appointment. We recommend that you bring a list of your medical history and current medications (check this with your GP if required). Please also bring your medicare card, any concession cards and any copies of blood or skin test results, as well as any photos you may have taken of your skin problem. Depending on your skin problem, you may be required to change into a gown during your consultation keeping your underwear on. Please remove any make-up prior to your appointment and avoid wearing excessive jewellery.
We recommend you arrive at least 5 minutes prior to your appointment to give you enough time to complete our questionnaires. Please come in with minimal makeup such that your skin can be assessed more efficiently. Please keep in mind that whilst some treatments can be performed on the same day as your initial appointment, most treatments first require a consultation and possibly skin preparation measures prior to treatment.
Skin Care & Cosmetic Patients
Patients seeking consultations and services provided by our cosmetic/laser nurse and dermal therapist for skin care consultations, laser treatments, mild acne, mild rosacea and general skin rejuventation will not require a referral and can book directly with the practitioner.
Patients seeking a cosmetic consultation with Dr Chris Jalilian for laser or injectable treatments (anti-wrinkle and dermal filler) will need to indicate this at the time of booking an appointment. The cost of an initial cosmetic consultation is $250 and this amount is deducted from the cost of any planned treatments.
Unfortunately, Medicare rebates provided to patients by the federal government have not kept up with the increasing costs of running a private medical practice. This means there is always a gap to pay. To ensure the highest standards in medical equipment, procedures and staffing, we do not make cost-cutting decisions at the expense of patient safety and the expertise offered.
For a standard initial consultation, you can expect to pay anywhere from approximately $140 to $175 out of pocket (with a valid referral to claim a medicare rebate). Fees for a subsequent consultation or visit varies depending on the complexity of the appointment. This can range anywhere from $20 to $165 out of pocket.
Procedure fees – All procedures carry an additional fee. Some procedures can be undertaken during the initial consultation, whilst others will need to be booked on a separate occasion. Procedure fees vary, taking into account equipment and staffing requirements as well as technical complexity of the procedure. Typical in-room consultation associated procedure fees can range from $50 to $270 out of pocket. If you are having several problems attended to (for example several skin cancers), the fee may exceed $300 out of pocket. Patients requiring subsequent surgery or other treatments will be notified of costs prior to booking. Please note that the majority of our procedure fees fall below those recommended by the Australian Medical Association. All fees must be paid on the day of service.
If you would like further information on on our fees, please do no hesitate to call us.
Please note that private health insurance does not cover costs of clinic consultations and procedures. This also applies to overseas held insurance agreements.
Cancellation policy and fee
We understand that at times schedules change and unexpected situations may make it difficult to keep an appointment. However, please bear in mind that late cancellations cause an inconvenience to other patients and our staff. If you cannot attend your appointment, please inform us at least 24 hours prior to your appointment. A late cancellation fee of $80 applies to notification of cancellation under 24 hours except in exceptional circumstances.
Failing to attend your appointment
Failing to attend an appointment causes inconvenience to other patients who have been waiting for an appointment. We send SMS text reminders for our appointments to minimise forgotten appointment times. A non-attendance fee is charged at $150. Should you fail to attend your appointment and then wish to reschedule a subsequent appointment, you may be asked to prepay your appointment fees.
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